Which territories' sales are below expectations? Which marketing campaigns aren't generating the leads they should? Which are our best customers? Are their buying habits changing over time?

The problem is that you can't easily get answers to these questions. You send your request to IT, and weeks (or even worse – months) later you get your answer. Of course, the answers generate even more questions, so you again send your request to IT, and so on, until finally, 4 months later, you have the answers you need to make a decision.

Of course, your competitor has now beat you to it by three months.

Issues
So why can't you get the information you need to make important decisions in anything close to timely fashion? Some possible reasons:

• Information for decision making is spread throughout multiple systems in the organization – there is no "single version of the truth."
• Often, you need to be a SQL programmer to pull the information necessary to answer the question
• Necessary information isn't captured electronically and must be tabulated by hand
• IT doesn't really understand what you want, and how you intend to use the information once you get it

You need a way to analyze product, customer, marketing, sales, order, shipment and financial information quickly and easily, right from your desk.

You need speed in your decision-making process - the ability to ask questions, get answers, clarify those answers and drill down to more detailed information without having to ask someone else. You need a way to easily and automatically disseminate important information across the organization so others can make informed decisions as well.

You need a way to automatically summarize information for senior management, so they don't have to wade through reams of reports.

Solution
Global Image provides Business Intelligence Solutions to help:

• Single system for storage of business information - a single version of the truth
• View sales, marketing and operations information all in once place
• Easy to use tools for reporting and analysis
• Build "scorecards" for senior management
• Automatically send reports by email or publish to portal.

With Business Intelligence Solutions, our clients are able to make informed decisions that impact customers, sales, profit and operations. They are able to respond more rapidly in all areas of the business.

Contact us today and let us show you how we can help you attract and retain more customers.